Cc Health & Wellness Associates LLC ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (cchealthwellnessassociates.com) or use our healthcare services.
Information we collect
We may collect the following types of information:
- Personal identification information: Name, email address, phone number, and mailing address provided through our contact form or appointment requests.
- Health-related information: Information about your health concerns, medical history, or service interests that you voluntarily provide through our website forms.
- Website usage data: Browser type, IP address, pages visited, time spent on pages, and other standard web analytics data collected automatically.
- Communication records: Records of your communications with us, including emails and text messages.
How we use your information
We use the information we collect to:
- Schedule and manage your healthcare appointments
- Provide and coordinate your healthcare services
- Communicate with you about your care, including appointment reminders
- Respond to your inquiries and requests
- Send health-related information, updates, and promotional communications (with your consent)
- Improve our website and healthcare services
- Comply with legal and regulatory requirements
Information sharing and disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With healthcare providers involved in your care coordination (with your consent)
- With service providers who assist in operating our website or conducting our business, under confidentiality agreements
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of our practice, patients, or others
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS & text message communications
If you opt in to receive SMS/MMS text messages from Cc Health & Wellness Associates LLC, the following terms apply:
- You may receive recurring marketing and promotional messages, including appointment reminders, health tips, and information about our healthcare services, sent using an automated telephone dialing system (ATDS).
- Message frequency varies. You may receive up to 4 messages per month.
- Message and data rates may apply depending on your mobile carrier and plan.
- You may opt out at any time by replying STOP to any message. Upon receipt of your STOP request, you will receive a final confirmation message and no further messages will be sent.
- For assistance, reply HELP to any message or email us at cc@cchealthwellnessassociates.com.
- Consent is NOT a condition of purchase or receiving healthcare services.
- Supported carriers include but are not limited to AT&T, T-Mobile, Verizon, and Sprint. Service may not be available on all carriers.
Data security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Your rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal retention requirements)
- Opt out of marketing communications at any time
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact us
If you have questions about this Privacy Policy, please contact us at cc@cchealthwellnessassociates.com.